The Optimizer
Suzanne’s life story is one of bringing out the best in others. She genuinely enjoys helping people and strives to add value in her relationships, personal and professional. We like to think of her as someone who is conducting the music. Proficient with each aspect of our work and the technology to support it, Suzanne has a unique ability to harness our team’s talents and align people to a common goal, creating something greater than the sum of our parts.
None of us is as smart as all of us. Ken Blanchard
As Acertitude’s digital transformation and process leader, Suzanne’s role is to build and maintain a progressive, scalable platform that ensures process excellence across client, candidate, and employee experiences. On any given day, she identifies business needs, assesses emerging solutions in the market, and integrates the right ones into a secure, integrated, and forward-thinking tech stack.
Suzanne previously spent five years as chief of staff and technology on Acertitude’s Consumer and Industrial teams, concurrently leading technology initiatives and optimizing project delivery to grow the practices.
Before joining Acertitude, she focused on implementing software systems, leading change management efforts, and partnering with global, cross-functional teams as a regional director in Korn Ferry’s Leadership and Talent Consulting Group. Her responsibilities included managing the southeast project management team and integrating acquired companies. She also spent time working in China and Singapore to manage teams of functional project managers. Earlier in her career, she held operations roles with PDI Ninth House, before the company was acquired and integrated into Korn Ferry.
After trotting the globe, Suzanne’s role at Acertitude gives her the opportunity to put down roots close to family in Rhode Island. An avid outdoors woman, you will find her seeking out fresh air and sunshine when she’s not a work. She finds this is the best way to boost her energy, enjoying activities ranging from hiking and biking to beaching and boating.
Based
Wakefield