The challenge
Sunrise Senior Living is a multi-billion-dollar PE-backed company and one of the largest senior assisted living operators with 275+ communities. With Jack R. Callison, Jr. as its new CEO, Sunrise found itself in mega-growth and with a vision to transform the retirement industry by appealing to the elderly with highly personalized, hospitality experience. Acertitude was brought in to assemble the team to execute against the vision.
Jack identified the need to recruit a team of executive change agents across all disciplines of the business, which led to 14 engagements, including:
- Board Member
- Chief Operating Officer
- Chief Financial Officer
- Chief Accounting Officer & Controller
- Chief Marketing Officer
- Chief Clinical Officer
The impact
Key developments to the leadership team led to exceptional growth, even in the throes of a global pandemic. In turn, the team executed a vision that elevated the industry perception of senior assisted living by marrying elements of wellness and hospitality, and fusing them with care.
14
Number of key hires from diverse
industry backgrounds hired. Rebuilt
Executive Leadership Team in < 18
months.
2
Number of new senior living
lifestyle communities launched
in New York.
I just can’t say enough positive things about Rick and the Acertitude team. They make it all easy. They are all incredibly talented, strategic in focus, and amazingly attentive to detail. I’ve been a huge, huge fan for some time now, and I expect to continue to be a fan. It’s always a pleasure to work with people who are both exceedingly competent and nice.Jack Callison, Chief Executive Officer, Sunrise Senior Living